User Experience Map FlyUX
The User Experience Map visually shows what FlyUX users do, think, want and feel while using the app. All based on user research.
The User Experience Map visually shows what FlyUX users do, think, want and feel while using the app. All based on user research.
This template was created by Nancy Boshuijs.
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Journey Map To Plot the Customer Experience
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Customer Journey Map
A journey is a tool to map out the customer experience of (a part of) your product/service in a visual way.
Two-track Journey Map
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Customer Journey Map
This is a journey map with a bit of a twist -- it presents the customer's journey alongside the institution's journey.
Customer Journey Mapping by Atlassian
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Customer Journey Map
Guidelines for Customer Journey Mapping.
Story Mapping by Sergio Schüler
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Customer Journey Map
This template is perfect for product teams to flash out a feature idea.
User Journey Map
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Customer Journey Map
A template to help you get started with building simple user journey maps.
Customer Journey Map Template
Works best for:
Ideation, Mapping, Product Management
A customer journey map (CJM) is a visual representation of your customer’s experience. It allows you to capture the path that a customer follows when they buy a product, sign up for a service, or otherwise interact with your site. Most maps include a specific persona, outlines their customer experience from beginning to end, and captures the potential emotional highs and lows of interacting with the product or service. Use this template to easily create customer journey maps for projects of all kinds.