Use Case Diagram Template
Illustrate examples of interactions between personas and use cases with a use case diagram template.
About the Use Case Diagram Template
Miro’s use case diagram template is a visual tool that helps you analyze system relationships between personas and use cases — allowing your team to quickly illustrate system functionality.
These diagrams typically depict a system’s expected behavior, such as what will happen and when. It’s especially helpful because it allows you to design a system from the end user's perspective. In other words, it’s a powerful tool for communicating your desired system behavior in the language of the user by specifying all externally visible system behavior.
Generally, use case diagrams are not very detailed. They contain just the essential information that helps represent the goals of system-user interactions, define and organize the functional requirements in a system, specify the context and requirements of a system, and model the basic flow of events in a use case.
How to fill in the use case diagram template?
Creating and sharing your team’s own use case diagram is easy using Miro. Start by clicking on the blue “use template” button to open the use case diagram template in Miro, then follow these steps:
1. Identify your actors
Actors are anybody interacting with your system. An actor can be a customer, user, person, system, or organization. To add them to the use case diagram template, double-click on the text boxes labeled “name” to replace the content with your own.
2. Identify use cases
A good rule of thumb is to start by asking what actors need from the system. For example, at a library, actors need to pick up books, return books, get a library card, reserve rooms, and use the internet. These are all types of use cases. Once you know what yours are, double-click on the text boxes labeled “use case” to replace the pre-written content with your own.
3. Identify generalizations
Are there any associated actors who trigger similar use cases unique to them? Generalize that particular actor. A common example is the “make a payment” use case in a payment system, which generalizes three similar use cases such as “pay by debit card,” “pay by cash,” and “pay by credit card.”
4. Connect actors and use cases
Use the connection lines on the use case diagram template to represent the interactions between actors and use cases. Click and drag them to adjust where they link to — and duplicate or remove them as needed.
Want to try creating your diagram from scratch? Explore Miro's use case diagram tool and its extensive UML shape pack.
Is Miro’s use case template free?
Yes, Miro’s use case diagram template is free and ready to use — allowing you to start filling it in, customizing it, and sharing it with your teammates. Want to make use of our UML shape pack? You’ll need a Business, Enterprise, or Education plan.
When to use the use case diagram template?
The use case diagram template comes in especially handy when you’re not looking to build your own diagram from scratch — allowing you to save time and start visualizing how your system or application interacts with people, systems, or organizations. You can also use the use case diagram template to represent and discuss the goals that users (or “actors”) achieve with the help of your system or application.
What are the benefits of a use case diagram template?
Use case diagrams are effective and malleable tools. They can help your team communicate and analyze the scope of your system; any scenario in which your system interacts with customers, organizations, external systems, or problems your applications help your customers solve. Draw a use case diagram anytime you need to specify context and requirements for a system to operate or model the flow of events in a given use case.
Get started with this template right now.
Kaizen Report Template
Works best for:
Agile Methodology, Operations, Documentation
What makes a great company great? They know that greatness needs to be fostered and maintained — meaning they never stop working to improve. If you’re one of those companies (or aspire to be), a kaizen report is an ideal tool. It creates a simple visual guide to continuous improvement activities on a team, departmental, and organizational level. Using a kaizen report approach, every employee in an organization audits their own processes and understands what they might have overlooked, making this a powerful tool for increasing accountability at all levels.
CI/CD Pipeline Diagram Template
Works best for:
Diagramming, Development
The CI/CD template is a well-designed roadmap for software deployment that enables a smooth and automated flow from development to production. This strategic layout includes critical elements such as source code management, automation servers, container orchestration, staging environments, and the final deployment to production. One of the key benefits of using such a template is that it builds a robust deployment pipeline, which significantly reduces manual intervention and human error. By visualizing each step and integrating automation throughout, teams can achieve faster deployment cycles, ensuring that new features, updates, and fixes are delivered to users promptly and reliably. This enhanced pace does not compromise quality, as the template inherently supports continuous testing and quality assurance, ensuring that each update is quick but also secure and stable before it is delivered to the end user.
4P Marketing Mix Template
Works best for:
Marketing, Brainstorming, Workshops
Product, Place, Promotions, and Price. Starting with this template (and those 4Ps) you can choose the best way to take your product or service to market. The secret is to create just the right mix—deciding how much each P needs in terms of investment, attention, and resources. That will help you build your strengths, adapt to the market, and collaborate with partners. And our tool is the perfect canvas to create your marketing mix and share with teams and across your organization.
Causal Loop Diagrams (1.0)
Works best for:
Diagramming
The Causal Loop Diagrams (1.0) template offers a visual tool for modeling complex systems and understanding the feedback loops that drive behavior. It provides a structured framework for identifying causal relationships, reinforcing loops, and balancing feedback within a system. This template enables teams to analyze system dynamics, anticipate unintended consequences, and formulate effective strategies for intervention. By promoting systems thinking and understanding of interdependencies, Causal Loop Diagrams empower organizations to navigate complexity and drive sustainable change.
Event Brief Template
Works best for:
Meetings, Workshops, Project Planning
For most any organization, throwing a big deal event is…a big deal. An event can bring in publicity, new clients, and revenue. And planning it can require a substantial chunk of your overall resources. That’s why you’ll want to approach it like a high-stakes project, with clearly outlined goals, stakeholders, timelines, and budget. An event brief combines all of that information in a single source of truth that guides the events team, coordinator, or agency—and ensures the event is well-planned and well-executed.
Comprehensive Guide to BPMN
Works best for:
BPMN, Diagramming
Tame the Workflow Beast: Your Visual Guide to BPMN with Miro!