Storyboarding, Journey Mapping, and Alignment
This template has three activities that are great for workshopping in virtual team environments.
This template has three activities that are great for workshopping in virtual team environments:
Three panel comic storyboarding
Adding emotions to a Journey map
Stakeholder alignment voting
This template has dozens of little stick people demonstrating different emotions, feelings, and movements.
They are .png images with transparent backgrounds so go seamlessly over blocks of color or other images. Combine and scale in Miro to create scenes, storyboards, and journeymaps.
The people were hand drawn, scanned, and assembled by myself and are 100% free to use.
This template was created by Paul Howell.
Get started with this template right now.
Customer Touchpoint Map Template
Works best for:
Desk Research, Product Management, Mapping
To attract and keep loyal customers, you have to truly start to understand them—their pain point, wants, and needs. A customer touchpoint map helps you gain that understanding by visualizing the path your customers follow, from signing up for a service, to using your site, to buying your product. And because no two customers are exactly alike, a CJM lets you plot out multiple pathways through your product. Soon you’ll be able to anticipate those pathways and satisfy your customers at every step.
Experience Map
Works best for:
Customer Journey Map
Experience mapping looks at your customer’s end to end experience with your brand to identify areas ripe for improvement and innovation.
User Journey Map
Works best for:
Customer Journey Map
A template to help you get started with building simple user journey maps.
Scenario Mapping Template
Works best for:
Desk Research, Mapping, Product Management
Scenario mapping is the process of outlining all the steps a user will take to complete a task. The scenario mapping template helps you create a visual guide to what different personas are doing, thinking, and feeling in different situations. Use scenario mapping to outline an intended or ideal scenario (what should happen) as well as what currently happens. If you’re trying to outline the ideal scenario, user mapping should take place very early on in a project and can help inform user stories and the product backlog. If you’re just trying to get a better sense of what currently happens, you can do user mapping when conducting user interviews or observation.
Story Mapping by Sergio Schüler
Works best for:
Customer Journey Map
This template is perfect for product teams to flash out a feature idea.
User Journey Mapping Workshop
Works best for:
Customer Journey Map
The User Journey Mapping workshop offers a 90 minute + workshop template that helps your team collaborate virtually and create comprehensive user journey maps.