Storyboard Template
Unlock your customer's journey with the storyboard template. Imagine different scenarios and improve your product or service.
About the Storyboard Template
Storyboarding is a technique that's traditionally used to plan the scenes in a movie, TV show, or commercial, but in recent years it's gained popularity in the business world. You can use the storyboard template to imagine various scenarios and visualize how a customer/user will think, feel, and act.
What is a storyboard template?
A storyboard is a sequence of illustrations used to develop a story. Traditionally, animators and designers have used storyboarding to design scenes for television, video games, or movies. However, many businesses now use storyboarding templates to understand and map customer experiences. Storyboarding is instrumental for aligning your team, pitching an idea, understanding the customer journey, and much more.
How to use the storyboard template in Miro
Select our pre-made storyboarding template, making any changes you'd like to suit your needs.
Here below, you can see some of the steps you can take to write a storyboard for a product with Miro's template:
1. Set the main actor of your storyboard
Discuss with your team who is the main actor of your story. Think of the personas you want to target with your product or business and try to describe their scenario, their needs and key activities. Add details and context to your main actor.
2. Map out your storyboard journey
Draw the journey of your main actor, from what triggered them to discover your product to the end of their experience. Sketch all moments that lead the actor from the initial struggling moment to their happy ending. Show how your solution helps them get there. Add details in each step with the following information: who, where, and what.
3. Understand the main actor
After you map out your actor's journey, it's time to understand how they feel. Is your actor happy? Are their struggles over? Can you visualize how their journey was and draw insights?
Invite team members to join your board and collaborate. Use the @mention or video chat if you need input from others. You can upload other file types such as documents, photos, videos, and PDFs, to store all the relevant information in one place.
When should you use the storyboard template?
Use the storyboard template anytime you'd like to really put yourself in a customer or user's position and understand how they think, feel, and act. This tactic can be especially useful when you know there's a problem or inefficiency with an existing process. You can even go one step further and create a user storyboard.
Another alternative is to create a storyboard of how things are now and how you'd like them to be in the future. Before launching a new product, feature, or service, you might also want to storyboard to anticipate what is likely to happen.
Why should you use a storyboarding template?
The major benefit of using a storyboard template is empathizing with your customers. Storyboarding empowers you to get inside your customers’ heads. What are their challenges? What needs are you filling? What could you do better? How could you make their lives easier? By drawing out your customers’ interaction with your products or services, you can better understand how to reach them.
Another advantage when storyboarding is that you can easily map the customer journey. For many organizations, the customer journey can feel like a black box. They log onto your site...and then what? They open your app...and then what? Use the Storyboard Template to dig into your customers’ step-by-step experience of your product or service and find your customers’ most meaningful moments. Once you've mapped the customer journey, you can find your customers’ most impactful interactions with your product. That helps ensure they get the most delightful and efficient experience possible.
Last but not least, uncover your customer journey gaps. Just as you can uncover your customers’ meaningful moments, you can also discover gaps in your product or service. Is there something that your customers might want but that you do not provide? Is there a missing element or step that would improve their experience? Storyboarding can sharpen and clarify these points.
Can I collaborate with my team in real time on the storyboard template?
Of course! Miro is specifically designed for effortless collaboration. You can easily invite your team members to join the board, allowing everyone to work together in real time. This means that they can add sticky notes, images, and comments to contribute to the storyboard, fostering teamwork and ensuring that everyone is on the same page.
Can I use the storyboard template for different types of projects?
The storyboarding template is an adaptable tool that can be customized for different creative projects, such as marketing campaigns, product launches, and video productions. Its flexibility makes it a valuable asset for various endeavors, allowing you to tailor the template to your specific needs.
Is the storyboard template available for both free and paid Miro users?
Both free and paid Miro users can access the storyboard template. While some advanced features are exclusive to premium plans, the basic functionality is available to all users.
Get started with this template right now.
Meeting Reflection Template
Works best for:
Meetings, Brainstorming, Team Meetings
When schedules get hectic, “learning by doing” becomes the default way to learn. So make time for your team to learn in other valuable ways — by reflecting and listening. Led by “learners,” (team members who share with the rest of the team), a meeting reflection lets teammates share new information about a client’s business or an internal business initiative, offer problem-solving techniques, or even recommend books or podcasts worth checking out. Meeting reflections also encourage colleagues at all levels to engage in each other’s professional development of their teammates.
Reverse Brainstorming Template
Works best for:
Ideation, Brainstorming, Team Meetings
Reverse brainstorming is a technique that prompts a group to think of problems, rather than solutions. Because we naturally think of problems, it’s a great way to get a group to anticipate problems that may occur during a project. To engage in reverse brainstorming, start by identifying the problem, and then think of things that might exacerbate it. Ask your team to generate ideas around ways in which the problem could get worse. Reverse the problems into solutions again, and then evaluate your ideas.
Online Sketching Template
Works best for:
UX Design, Desk Research, Design Thinking
Before you go full steam ahead with a promising idea, look at it from a high level — to know how it functions and how well it meets your goals. That’s what sketches do. This template gives you a powerful remote collaboration tool for the initial stages of prototyping, whether you’re sketching out web pages and mobile apps, designing logos, or planning events. Then you can easily share your sketch with your team, and save each stage of your sketch before changing it and building on it.
SUS Evaluation
Works best for:
Design, UX
To assess the emotional experience of users, use the SUS Evaluation Template. This involves conducting a survey with a set of questions where respondents rate their level of agreement on a scale ranging from 'Strongly Disagree' to 'Strongly Agree.' These questions evaluate various aspects of the user experience, such as ease of use, aesthetics, and overall satisfaction. This approach is valuable for comparing design iterations and evaluating the effectiveness of products and services.
UX Project Canvas Template
Works best for:
User Experience, UX Design, Market Research
Inspired by Alexander Osterwalder's 2005 business model canvas, the project canvas will help your team visualize the big picture of your UX and design projects, providing a convenient structure that holds all of your important data. This innovative tool enables you to transform an idea into a project plan, stimulating collaboration and communication between collaborators. Unlike alternative models, the project canvas is a simple interface. There are few startup costs, and employees can easily be brought up to speed to start using the canvas quickly.
Service Blueprint by Slalom Philadelphia
Works best for:
Research & Design
The Service Blueprint by Slalom Philadelphia helps you map out service interactions and backstage processes. It's perfect for identifying service gaps and optimizing workflows. Use this template to align teams, improve customer experiences, and ensure seamless service delivery. It's ideal for fostering collaboration and strategic planning, making it a valuable tool for service design and improvement initiatives.