Stakeholder Empathy Map by IASA
An empathy map is a collaborative tool used to understand the thoughts, feelings, and experiences of a particular group of people.
Stakeholder empathy maps are a variation of this tool that focus on understanding the perspectives of the people who will be impacted by a project or product.
Stakeholder empathy maps can be used by architects to better understand the needs of the people who will be using the buildings or spaces they design. This can help them to create designs that are more functional, user-friendly, and meet the needs of all stakeholders.
How to use this canvas
Identify your stakeholders. The first step is to identify all of the people who will be impacted by your project. This could include clients, users, employees, regulators, and the community.
Fill out the map. The stakeholder empathy map is typically divided into four quadrants: See, Hear, Say, and Do. In each quadrant, you should brainstorm what your stakeholders see, hear, say, and do in relation to your project. For example, in the See quadrant, you might list things like the project plans, the construction site, and the finished building. In the Hear quadrant, you might list things like conversations with the architect, presentations about the project, and feedback from the community.
Analyze the data. Once you have filled out the map, take some time to analyze the data. What are the common themes? What are the key needs and concerns of your stakeholders?
Use the insights to inform your design. The insights from your stakeholder empathy map can be used to inform your design decisions. For example, if you learn that your stakeholders are concerned about the amount of traffic that the project will generate, you may need to design a plan to mitigate that impact.
This template was created by IASA.
Get started with this template right now.
Product Development Roadmap Template
Works best for:
Product Management, Software Development
Product development roadmaps cover everything your team needs to achieve when delivering a product from concept to market launch. Your product development roadmap is also a team alignment tool that offers guidance and leadership to help your team focus on balancing product innovation and meeting your customer’s needs. Investing time in creating a roadmap focused on your product development phases helps your team communicate a vision to business leaders, designers, developers, project managers, marketers, and anyone else who influences meeting team goals.
Empathy Mapping by ServiceNow
Works best for:
Research & Design, Market Research
The Empathy Mapping template helps teams capture detailed user insights. By understanding user perspectives, you can improve product features and customer satisfaction. This template is perfect for user research and product development.
Service Blueprint With AI
Works best for:
Research & Design
Integrate AI into your service design with the Service Blueprint With AI template. This tool helps you map out service processes and identify opportunities for AI enhancement. Use it to visualize interactions, streamline workflows, and improve customer experiences with AI-driven solutions. Perfect for teams looking to innovate and optimize services using advanced technology.
Storyboards by maad labs
Works best for:
Storyboard, Planning, Design
Simplify your story creation process with Storyboards by maad labs. This template offers a user-friendly interface for mapping out your narrative projects, making it ideal for both beginners and seasoned professionals. It includes sections for scene descriptions, character notes, and dialogue, helping you to organize your ideas and present them clearly. Use this template to enhance your storytelling workflow and bring your creative visions to life with ease
Service Blueprint Workshop
Works best for:
Research & Design
The Service Blueprint Workshop by Lidia Olszewska is designed for collaborative service design sessions. This template helps teams visualize service processes, identify pain points, and brainstorm solutions. Use it to align cross-functional teams, improve service delivery, and ensure a seamless customer experience. It's ideal for workshops aimed at service optimization, fostering collaboration, and strategic planning in service design.
Research Insight Synthesis Template
Works best for:
UX, UX Research, Research Insights
The Intelligent Research Insight Synthesis Template in Miro is a game-changer for teams looking to streamline their research processes. This template leverages Miro AI to automate tedious tasks such as clustering data and summarizing large datasets, allowing teams to focus on deriving meaningful insights. One standout benefit of using this template is its ability to enhance collaboration by providing a structured framework that reduces the need for manual organization, ensuring that no critical insights are overlooked. This not only speeds up the synthesis process but also significantly improves the quality and accuracy of research outcomes.