Mapping & diagramming templates

Bring everyone into your vision with our mapping and diagramming templates collection. Create diagrams, concept maps, and system mapping templates to communicate complex flows, creating a shared understanding.

Sidekicks

AI Collaborators designed with specific skills like research, planning, or diagramming.

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Helps improve AWS architectures per AWS best practices.

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Create diagrams and docs for good software design.

Miro

Customer Journey Map Template
Miro
9 likes
430 uses
A customer journey map (CJM) is a visual representation of your customer’s experience. It allows you to capture the path that a customer follows when they buy a product, sign up for a service, or otherwise interact with your site. Most maps include a specific persona, outlines their customer experience from beginning to end, and captures the potential emotional highs and lows of interacting with the product or service. Use this template to easily create customer journey maps for projects of all kinds.
Mind Map Template
Miro
15 likes
1.1K uses
We see you, visual learners. You grasp concepts and understand data easier when they're presented in well-organized, memorable graphics. Mind mapping is perfect for you. This powerful brainstorming tool presents concepts or ideas as a tree — with the central subject as the trunk and your many ideas and subtopics as the branches. This template is a fast, effective way for you to start mind mapping, which can help you and your team become more creative, remember more, and solve problems more effectively.
User Story Map Template
Miro
9 likes
755 uses
Popularized by Jeff Patton in 2005, the user story mapping technique is an agile way to manage product backlogs. Whether you’re working alone or with a product team, you can leverage user story mapping to plan product releases. User story maps help teams stay focused on the business value and release features that customers care about. The framework helps to get a shared understanding for the cross-functional team of what needs to be done to satisfy customers' needs.
Sitemap Template
Miro
6 likes
494 uses
Building a website is a complex task. Numerous stakeholders come together to create pages, write content, design elements, and build a website architecture that serves a target audience. A sitemap is an effective tool for simplifying the website design process. It allows you to take stock of the content and design elements you plan to include on your site. By visualizing your site, you can structure and build each component in a way that makes sense for your audience.
User Journey Map
Stéphanie Walter
1.3K likes
12K uses
Perceptual Map Template
Miro
0 likes
292 uses
To shape your messaging, tailor your marketing, improve your product, and build your brand, you have to know your customers’ perceptions — what they think of you and your competitors. You can gain those insights by exploring a perceptual map. This simple, powerful tool creates a visual representation of how customers rank your price, performance, safety, and reliability. Put this template to work and you’ll be able to size up your competition, see gaps in the market, and understand changes in customer behavior and purchasing decisions.
System Mapping Toolkit
System Mapping Academy
2.6K likes
16K uses
FIFA World Cup 2026 Editable Bracket Diagram
Corneliux
104 likes
16K uses
Strategic Planning Board
Targetprocess
1.6K likes
7.5K uses
Service Blueprint to connect journey & operations
Essense
1.2K likes
5.5K uses
Connect customer journeys with operational processes using the Service Blueprint by Essence. This template helps you map out service interactions and backend processes, ensuring seamless service delivery. Use it to align teams, identify gaps, and enhance the customer experience. Perfect for visualizing the entire service ecosystem and improving coordination between different service components.
Experience Map
Josh Zak
1K likes
4.8K uses
Problem Statement Map
Ergon
455 likes
4K uses
Practical Customer Journey Mapping
Alex Gilev
381 likes
3.7K uses
Service Blueprinting Workshop
Xero
442 likes
3.4K uses
The Service Blueprinting Workshop template helps teams visualize and improve service processes. It includes ice breakers, context canvas, empathy maps, and action plans for service transitions. Use it to align teams, identify opportunities, and prototype service delivery from a macro to microscopic level, ensuring a comprehensive understanding of service orchestration and seamless collaboration. Ideal for remote and dispersed teams.
Swim Lane Diagram with Data
NEXT LEVEL Partners
201 likes
2.9K uses
The Swim Lane Diagram with Data template is a visual tool for illustrating processes or workflows with swimlanes that contain additional data or information. It provides elements for documenting process steps, timelines, and performance metrics within each swimlane. This template enables teams to analyze process efficiency, identify bottlenecks, and make data-driven decisions for process improvement. By combining visual clarity with data insights, the Swim Lane Diagram with Data empowers organizations to optimize workflows and drive continuous improvement effectively.
Stakeholder Mapping - Mendelow’s Matrix
Jon Spruce
111 likes
2.8K uses
Marketing Activation Plan (MAP)
Stephen Tracy
297 likes
2.6K uses
Ecosystem Mapping
Customer Experience Company
455 likes
2.6K uses
Organization & Process Mapping
Stacey Fortuna
633 likes
2.6K uses
The Organization & Process Mapping template facilitates the analysis and optimization of organizational processes. By visualizing process flows, bottlenecks, and handoffs, this template helps teams identify inefficiencies and streamline workflows. With sections for documenting process steps and improvement opportunities, this template empowers teams to implement process enhancements and drive operational excellence.
Marketing Funnel
SaraKohan
290 likes
2.4K uses
Mindmapping
Atlassian
372 likes
2.3K uses
Fishbone Diagram
Dave Westgarth
31 likes
2.3K uses
C4 Model - Getting Started Workshop
IcePanel
133 likes
2.1K uses
User Story Mapping with Walkthrough
Bluefruit Software
291 likes
2K uses
User Journey Mapping
Luke Baker
270 likes
1.9K uses
Chat-Bot
Kike Rios
168 likes
1.9K uses
The Chat Bot template is a visual tool for designing and mapping out chatbot interactions and functionalities. It provides a structured framework for visualizing conversation flows, user inputs, and bot responses. This template enables teams to collaborate on designing chatbot experiences that are intuitive and user-friendly, driving engagement and satisfaction. By promoting clarity and alignment, the Chat-Bot template empowers organizations to create effective chatbot solutions that meet user needs and business objectives.
Service Blueprint
Hyperact
313 likes
1.7K uses
The Service Blueprint template is perfect for visualizing the orchestration of service components. It maps out frontstage and backstage elements, helping you analyze and enhance customer experiences. Use this template to align teams, identify pain points, and streamline processes, ensuring a seamless service delivery. It's ideal for creating a shared understanding of service dynamics among stakeholders and collaborators.
Concept Map Template
Miro
11 likes
1.6K uses
Assumption Mapping
Bundl
115 likes
1.5K uses
Storyboards
maad labs
240 likes
1.5K uses
Simplify your story creation process with Storyboards by maad labs. This template offers a user-friendly interface for mapping out your narrative projects, making it ideal for both beginners and seasoned professionals. It includes sections for scene descriptions, character notes, and dialogue, helping you to organize your ideas and present them clearly. Use this template to enhance your storytelling workflow and bring your creative visions to life with ease
Work Breakdown Structure Template
Miro
17 likes
1.4K uses
A work breakdown is a project management tool that lays out everything you must accomplish to complete a project. It organizes these tasks into multiple levels and displays each element graphically. Creating a work breakdown is a deliverable-based approach, meaning you’ll end up with a detailed project plan of the deliverables you must create to finish the job. Create a Work Breakdown Structure when you need to deconstruct your team's work into smaller, well-defined elements to make it more manageable.
Family Tree Template
Miro
3 likes
1.4K uses
Modular Product Requirement Document
Kusuma Sukma
227 likes
1.4K uses
Entity Relationship Diagram Template
Miro
16 likes
1.4K uses
Sometimes the most important relationships in business are the internal ones—between the teams, entities, and actors within a system. An entity relationship diagram (ERD) is a structural diagram that will help you visualize and understand the many complex connections between different roles. When will an ERD come in handy? It’s a great tool to have for educating and onboarding new employees or members of a team, and our template makes it so easy to customize according to your unique needs.
Storyboarding, Journey Mapping, and Alignment
Paul Howell
240 likes
1.4K uses
User Empathy Map
H&R Block
272 likes
1.3K uses
Swimlane Diagram Template
Miro
12 likes
1.2K uses
The Milky Way Enterprise Map
Alexander van Riesen
73 likes
1.2K uses
Organizational Chart Template
Miro
4 likes
1.2K uses
Who makes up the team? What roles do they play? Who does each member report to? An organizational chart, or org chart, can answer it all at a glance. Ideal for onboarding new employees, these visual diagrams plot out company structure and the chain of command to help your team members understand reporting relationships, their role, and how they fit into the broader organization. Our template lets you choose your own chart structure and easily plot the connections between employees, roles, and departments.
Dependency Diagrams Educational Board
Luke Machowski
109 likes
1.2K uses
The Dependency Diagrams Educational Board template provides a visual tool for teaching and learning about dependency relationships between components in systems. It offers a structured framework for illustrating dependencies, connections, and interactions within a system or process. This template enables educators to explain complex concepts effectively and engage learners in interactive activities. By promoting visual learning and understanding of dependencies, Dependency Diagrams empower students to grasp fundamental principles of systems thinking and analysis.
Flowchart Template
Miro
5 likes
1.2K uses
Trying to explain a process or workflow to your team — or just wrap your head around it yourself? Sometimes the best way is to see it, and that’s when you create a flowchart. Using common shapes (generally just ovals, rectangles, diamonds, and arrows), a flowchart shows you the direction a process or workflow goes and the order of steps. Beyond giving you a clear understanding, you’ll also be able to see potential flaws and bottlenecks, which helps you refine and improve your process and create a better product more efficiently.
Customer Experience Mapping
Georgiana Laudi
235 likes
1.2K uses

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About the Mapping and Diagramming Templates Collection

Miro's mapping and diagramming templates collection is designed to streamline the process of creating visual representations of complex information. Whether you're mapping out a customer journey, designing a flowchart, or creating a mind map, Miro offers a wide range of templates to suit your needs. These templates are crafted to help you start quickly and collaborate effectively with your team, ensuring that everyone is on the same page from the get-go.

Why you'll love our mapping and diagramming templates

Using Miro's mapping and diagramming templates comes with numerous benefits:

Ease of use: Start diagramming from scratch or choose from a variety of pre-made templates. The intuitive tools and frameworks make it easy to create professional diagrams without any prior experience.
Collaboration: Share your diagrams with teammates and collaborate in real time. Discuss, refine, and iterate directly on the board, making the process seamless and efficient.
Versatility: The templates cater to various needs, from customer journey maps to technical diagrams, ensuring that you have the right tool for any project.
Efficiency: Save time with ready-to-use templates that can be customized to fit your specific requirements. This allows you to focus more on the content rather than the design.
Export and presentation: Once your diagram is ready, easily export it in various formats for presentations or further use.

How to use the mapping and diagramming templates in Miro

Choose a template: Browse through the collection or use the search bar to find a specific template that fits your needs. Click on the template to preview it.
Customize the template: Modify the template to suit your project. Add or remove elements, change colors, and insert text to make it your own.
Collaborate with your team: Share the board with your team members. Use Miro's collaboration features to work together in real time, leaving comments and suggestions directly on the board.
Finish and export: Once your diagram is complete, use the export options to save it in your preferred format. You can also present it directly from Miro using the presentation.
Use advanced features: Take advantage of Miro's advanced diagramming features such as smart diagramming tools, which include workflows for methodologies like Business Process Modeling Notation (BPMN), Unified Modeling Language (UML), Data Flow Diagrams (DFD), and Entity Relationship Diagrams (ERD). These tools can help you create more sophisticated and detailed diagrams.
Incorporate integrations: Enhance your diagrams by integrating Miro with other services. Explore the Miro Marketplace to find apps that can enrich your diagramming experience, such as importing diagrams from other tools or exporting your Miro diagrams to different formats.
Leverage shape libraries: Use the extensive shape libraries available in Miro. These libraries are organized into logical categories, making it easy to find the right shapes for your diagrams. You can also switch types of shapes and customize them to fit your needs.
Embed and share: Once your diagram is complete, you can embed it directly into your company's documentation or share it with stakeholders. Miro's sharing options make it easy to collaborate and get feedback from your team.

Miro's mapping and diagramming templates are designed to help teams visualize complex information, streamline workflows, and enhance collaboration. By using these templates, teams can save time, improve efficiency, and create professional diagrams that facilitate better understanding and decision-making. With Miro, your team can thrive by turning ideas into actionable plans and achieving your goals together.