Align EX with CX through Systems Thinking
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This workshop helps organizations map the current customer and employee journeys, identify growth barriers, and uncover opportunities. Through service blueprinting and visual mapping exercises, teams explore misalignments and use the ADKAR change model to define actionable growth strategies. Bridging the gap between customer experience (CX) and employee experience (EX).
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Garuda Stories
Transformation Strategist
I help organizations drive meaningful change by aligning Employee Branding and Storytelling with business transformation.
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