Engagement Survey / Problem Group Discussion

This template is a step-by-step plan for a 2-3 hour session designed to discuss a problem, topic, or research results. It helps translate quantitative data into qualitative insights.

It can be used for reviewing Engagement Survey results in mixed groups or for overall/quarterly/annual retrospectives or as a part of change management when "voices of the system" should be heard.

The template includes:

1. introductions,

2. data review,

3. gathering opinions and interpretations,

4. analyzing causes and risks,

5. assessing problem severity,

6. creating and filtering action points and

7. closing.

Each step includes facilitation instructions.